This only occurs due to the following reasons:

1) Either a technician or automated system has detected malicious activity or malware/virus software in the account, or
2) An automatic script update has been run and it has failed or become unstable.

If this is your service, you need to take action today to avoid your service being permanently removed from our systems.

Call our Customer Service team, during office hours, on +44 (0) 2891 469 612.
Alternatively you can visit our website bluemonkee.com and submit a support ticket.